{"id":16028,"date":"2017-03-13T08:44:31","date_gmt":"2017-03-13T08:44:31","guid":{"rendered":"http:\/\/103.92.87.16\/?p=16028"},"modified":"2019-08-03T07:13:30","modified_gmt":"2019-08-03T07:13:30","slug":"supported-for-success","status":"publish","type":"post","link":"https:\/\/www.aptella.com\/nz\/position-partners-nz\/supported-for-success\/","title":{"rendered":"Supported for Success"},"content":{"rendered":"<p style=\"text-align: justify;\"><em>Christchurch-based survey firm Graham Surveying opts for Sokkia technology largely because it\u2019s backed by support from Aptella<\/em><\/p>\n<p style=\"text-align: justify;\">Graham Surveying runs a six surveyor-strong team that offers a full range of cadastral, topographic and engineering surveying services throughout New Zealand\u2019s South and Lower North Islands.<\/p>\n<p style=\"text-align: justify;\">\u201cWe have a steady work load that includes land development projects, construction set out, as-built and topographic surveys and infrastructure asset data collection,\u201d said owner Richard Graham.<\/p>\n<p style=\"text-align: justify;\">Recently the company purchased a Sokkia robotic instrument, which unfortunately was damaged by an excavator after just a couple of weeks. Undeterred, Mr Graham then upgraded to the new Sokkia iX robotic, complete with MAGNET Field software, RC5 long range communication and SHC5000 survey tablet. To complete the set, the company has also just taken delivery of a new GRX2 multi-constellation RTK GNSS receiverCommenting on his choice of technology and supplier, Mr Graham said \u201cWhen we were given a demo of the Sokkia products we could see they suited our needs perfectly and offered excellent value for money. The equipment met all our technical specification needs whilst being cost effective, which is important for a new, small business such as ours.\u201d<\/p>\n<p style=\"text-align: justify;\">Mr Graham said the relationship with Sokkia\u2019s New Zealand distributor, Aptella, was also central to the decision. \u201cI\u2019ve had a working relationship with Jamie Nelson, the Sales Manager, since Aptella first established a branch in Christchurch a few years ago,\u201d he said.<\/p>\n<p style=\"text-align: justify;\">\u201cI\u2019ve been in this business for 17 years and I\u2019d say Jamie offers the best customer service out of any equipment supplier I\u2019ve ever come across,\u201d Mr Graham added. \u201cHaving experience setting up Aptella in a new country, Jamie understands what it\u2019s like to run a small business so he always goes the extra mile and is very helpful &#8211; he either has the answer when you ring or he finds it for you quickly.<\/p>\n<p style=\"text-align: justify;\">\u201cIn my experience other equipment suppliers lack that drive and personal touch so I\u2019d certainly recommend Aptella for delivering exceptional customer service,\u201d he said.<\/p>\n<p style=\"text-align: justify;\">Feedback from Graham Surveying\u2019s field parties on the new Sokkia equipment has been very positive, Mr Graham explained. \u201cThe robotic is very fast and able to retain lock on the prism easily,\u201d he said.<\/p>\n<p style=\"text-align: justify;\">\u201cOur previous robotic was from a leading competitor brand, but we kept running into issues with it locking onto other reflective surfaces such as the stripes on our safety vests, rather than the prism,\u201d Mr Graham added. \u201cAs the surveyor is obviously close to the prism, it was only when we were staking out a new building and realised the corners weren\u2019t square that we worked out what was happening.\u201d<\/p>\n<p style=\"text-align: justify;\">The company\u2019s surveyors have had no such issues with the new Sokkia iX model. \u201cIt\u2019s been very reliable and although we haven\u2019t had much long range work to try out the RC5 long range prism communication technology, the system is more than capable of delivering the accuracy and reliability we need,\u201d Mr Graham said.<\/p>\n<p style=\"text-align: justify;\">Graham Surveying uses MAGNET Field software for the SHC5000 tablet and total station, but opts for 12D CAD software in the office. \u201cWe\u2019ve found the workflow very easy and straightforward, overall the system is delivering everything we expected and we\u2019re happy with our choice,\u201d Mr Graham said.<\/p>\n<p style=\"text-align: justify;\">\u201cWhen combined with the back up support from Jamie and the rest of the Aptella team, I\u2019m confident we\u2019ve chosen a great solution that will go the distance for our growing business,\u201d he concluded.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Christchurch-based survey firm Graham Surveying opts for Sokkia technology largely because it\u2019s backed by support from Aptella Graham Surveying runs a six surveyor-strong team that offers a full range of cadastral, topographic and engineering surveying services throughout New Zealand\u2019s South and Lower North Islands. \u201cWe have a steady work load that includes land development projects, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[710],"tags":[934],"class_list":["post-16028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-position-partners-nz","tag-nz"],"acf":[],"youtube_video":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ 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