Our new phone system includes state of the art call logging that means if everyone in the support team is busy when you ring, a support ticket will automatically be generated to ensure that your request is actioned and escalated as efficiently as possible. No more emails and scribbled notes and numbers copied down incorrectly! When you place a call to your local Aptella branch or dial 1300 867 266, the first thing you’ll notice is that instead of going straight through to our reception, you will be asked to select which department you’d like to be put through to. Don’t worry, there aren’t so many options you’ll get all the way through and forget what the first
Brenton Simpson manages two Hanson quarries in Victoria, one in Tarrawingee in the North East and another in Moama, on the New South Wales border. Although neither quarry has a weighbridge on site, Mr Simpson says he has minimised risk and increased accuracy thanks to the introduction of on-board weighing systems. Some 18 months ago Mr Simpson installed Loadmaster loader scales on two Komatsu loaders to track movement of raw material through the plant as well as ensure road trucks were loaded within legal tolerances. Mr Simpson chose the trade approved Loadmaster α100 system, which enables users to transact off the weight figures. “In addition to increasing the accuracy of every load moved through the site, the loader
Sydney-based sportsground and golf course specialists Flemming Golf are realising maximum productivity with Topcon’s latest dozer machine control. Flemming Golf is a family owned company that works throughout Australia and overseas, constructing sports fields and golf courses. Having worked with Topcon laser and machine control technology for many years, manager Heath Flemming said they were keen to try out the latest addition to Topcon’s solutions, 3D-MCMAX, when they took delivery of their new CAT D6N dozer. “We run a number of dual grade lasers, survey rovers, 3D dozer and excavator systems and a 2D tractor system, to eliminate pegs on site,” Mr Flemming said. “Once we’d ordered the dozer, we asked Aptella [Topcon’s Australian distributors] what machine control
Topcon Positioning Group announces an update to its entry-level machine control system for excavation — the X-52. The 2D system is designed to offer cost-effective indicate grade control. “The X-52 system features the all-new MC-X1 controller, which offers compatibility with all brands and models of excavators,” said Kris Maas, director of construction product management. “Operators with limited exposure to machine control systems will find the system intuitive and very easy to use. Its reliable and rugged TS-i3 tilt sensors detect the precise positioning of the boom, stick and bucket at all times.” The system is designed to provide a forward-thinking investment for contractors who want to enhance its capabilities in the future. “Later this year the X-52 will
Topcon Positioning Group announces the release of the latest addition to its longstanding line of touchscreen control boxes for construction machine automation — the GX-75. With its 10-inch touch screen, the system is designed to offer a large and easy-to-use display for operators. “The GX-75 is the largest touchscreen display for Topcon construction machine control ever available,” said Kris Maas, director of construction product management. “Its 10-inch, bright, rugged and sunlight-readable screen allows operators in the cab to see more of the project file, at once, in practically any weather condition. “It is also a perfect system for operators using the Sitelink3D monitoring and management service to instantly communicate job site progress to the office in real time,
