This is a varied front-counter and customer service role where you’ll support the Service Centre, showroom and wider branch team. You’ll help customers with service bookings, showroom sales, quotations, repair collections and general enquiries, while keeping everyone informed and making sure things run smoothly. Key responsibilities include: Welcome customers and provide a high level of service at the front counter Answer incoming calls and direct enquiries to the right team Process service bookings and showroom sales Prepare service and sales quotations Keep customers updated on service status and repair progress Assist with repair collections, service invoicing and stock requests Support rental and technical support enquiries Maintain accurate customer and job information Work closely with Service, Sales, Finance, Rental
This is a fast-paced warehouse and logistics role responsible for managing stock integrity, coordinating inbound and outbound freight, and supporting internal and external stakeholders. You’ll play a key role in ensuring the right stock is in the right place at the right time, while maintaining high standards of accuracy, safety, and service. Key responsibilities include: Manage daily stock movements, replenishment, and inventory control Coordinate incoming and outgoing freight, deliveries, and transfers Pick, pack, and dispatch sales and branch orders accurately and efficiently Conduct stocktakes and maintain accurate bin locations and system records Book freight and liaise with logistics providers Support warehouse organisation, cleanliness, and WHS compliance Assist with trade shows, events, and stock preparation as required Maintain accurate
This is a varied front-counter and customer service role where you’ll support the Service Centre, showroom and wider branch team. You’ll help customers with service bookings, showroom sales, quotations, repair collections and general enquiries, while keeping everyone informed and making sure things run smoothly. Key responsibilities include: Welcome customers and provide a high level of service at the front counter Answer incoming calls and direct enquiries to the right team Process service bookings and showroom sales Prepare service and sales quotations Keep customers updated on service status and repair progress Assist with repair collections, service invoicing and stock requests Support rental and technical support enquiries Maintain accurate customer and job information Work closely with Service, Sales, Finance, Rental
This is a hands-on sales leadership role where you’ll combine strategy, people leadership and customer engagement. You’ll lead and develop the Civil sales team, shape and execute sales plans, manage key customer relationships and identify new opportunities to grow Aptella’s presence in the market. You’ll also work closely with regional leaders, Sales Operations, Rental and Marketing to turn strategy into action and deliver a strong customer experience. Key responsibilities include: Lead, coach and develop the Civil sales team Drive sales strategy, market growth and profitability Set clear sales targets, territories and account priorities Build strong relationships with key customers and strategic accounts Identify new markets, products and business opportunities Support the team with customer visits, sales calls and
This is a hands-on technical role responsible for repairing, calibrating, configuring, and supporting a wide range of positioning, machine control, and automation technologies. Working closely with customers, field technicians, and internal teams, you’ll play a key role in ensuring equipment is serviced to the highest standard and ready to perform in the field. You’ll work with cutting-edge technology every day, solving technical challenges, preparing equipment for deployment, and helping customers maximise the value of their investment. Key responsibilities include: Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment Perform pre-delivery inspections, software updates, and product configuration Diagnose and troubleshoot technical issues across a range of hardware and software solutions Support field technicians and customers with technical
This is a hands-on field-based role responsible for installing, commissioning, maintaining, and supporting advanced machine control and site solutions across a wide range of customer projects. Working closely with customers, operators, and project teams, you’ll play a key role in ensuring technology solutions are installed correctly, performing reliably, and delivering maximum value in the field. No two days are the same. One day you could be installing 3D machine control systems on construction equipment, the next troubleshooting technology onsite, training customers, or supporting major infrastructure projects across QLD. Key responsibilities include: Install, commission, and maintain machine control and site technology solutions Configure and calibrate equipment to ensure optimal performance and accuracy Support 2D and 3D machine control systems,
This is a specialist field-based role working with autonomous, remote-control, machine-control, positioning, communications and software systems. You’ll install, commission, configure and troubleshoot technology in the field, support site network deployment and calibration, and provide practical technical guidance and training to customers. You’ll also be involved in new and emerging autonomy solutions as Aptella continues to expand its technology portfolio. Key responsibilities include: Install, commission and configure autonomy and remote-control systems Diagnose faults across electrical, network, software and workflow environments Perform preventative maintenance, calibration and software/firmware updates Support site communications, positioning and network deployment Deliver customer training, handover and technical support Work with customers and internal teams to complete projects safely and to scope Identify and escalate site readiness,
This is a hands-on team leadership role where you’ll coordinate national pre-delivery work, manage technician workloads and make sure equipment is checked, tested and completed to a high standard before it leaves us. You’ll work closely with Sales Operations, the Warehouse team and technical teams to manage priorities, resolve issues and keep jobs moving. You’ll also be expected to roll up your sleeves and support the team with pre-delivery work when required. Key responsibilities include: Lead, coach and support the Pre-Delivery Technician team Allocate and prioritise pre-delivery work orders Manage daily workloads and resolve team escalations Ensure equipment, software and licensing are ready for each job Maintain quality, accuracy and timely completion of pre-delivery work Work closely with
