Our new phone system includes state of the art call logging that means if everyone in the support team is busy when you ring, a support ticket will automatically be generated to ensure that your request is actioned and escalated as efficiently as possible. No more emails and scribbled notes and numbers copied down incorrectly! When you place a call to your local Aptella branch or dial 1300 867 266, the first thing you’ll notice is that instead of going straight through to our reception, you will be asked to select which department you’d like to be put through to. Don’t worry, there aren’t so many options you’ll get all the way through and forget what the first
Brenton Simpson manages two Hanson quarries in Victoria, one in Tarrawingee in the North East and another in Moama, on the New South Wales border. Although neither quarry has a weighbridge on site, Mr Simpson says he has minimised risk and increased accuracy thanks to the introduction of on-board weighing systems. Some 18 months ago Mr Simpson installed Loadmaster loader scales on two Komatsu loaders to track movement of raw material through the plant as well as ensure road trucks were loaded within legal tolerances. Mr Simpson chose the trade approved Loadmaster α100 system, which enables users to transact off the weight figures. “In addition to increasing the accuracy of every load moved through the site, the loader
Sydney-based sportsground and golf course specialists Flemming Golf are realising maximum productivity with Topcon’s latest dozer machine control. Flemming Golf is a family owned company that works throughout Australia and overseas, constructing sports fields and golf courses. Having worked with Topcon laser and machine control technology for many years, manager Heath Flemming said they were keen to try out the latest addition to Topcon’s solutions, 3D-MCMAX, when they took delivery of their new CAT D6N dozer. “We run a number of dual grade lasers, survey rovers, 3D dozer and excavator systems and a 2D tractor system, to eliminate pegs on site,” Mr Flemming said. “Once we’d ordered the dozer, we asked Aptella [Topcon’s Australian distributors] what machine control
